Cookie Policy

Last Updated: January 15, 2025

1. Introduction

EasyInvoice Hub (provided by OUEWAY) uses cookies and similar technologies to provide, protect, and improve our services. This Cookie Policy explains what cookies are, how we use them, what types of cookies we use, and your choices regarding their use.

By using EasyInvoice Hub, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you may disable them through your browser settings, though this may affect your ability to use certain features of our Service.

2. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember your preferences, login status, and other information.

We also use similar technologies such as:

  • Local Storage: Data stored in your browser for preferences and settings
  • Session Storage: Temporary data stored during your browser session
  • Web Beacons: Small images used to track email opens and page views

3. How We Use Cookies

We use the following types of cookies:

3.1 Essential Cookies (Strictly Necessary)

These cookies are strictly necessary for the website to function properly. They cannot be disabled in our systems as they are essential for core functionality.

Purpose:

  • Authentication: We use cookies (via Supabase Auth) to identify you when you sign in and to keep you logged in as you navigate the site. These cookies contain session tokens and authentication credentials.
  • Security: Cookies help us detect malicious activity, prevent unauthorized access, and protect your account from security threats.
  • Session Management: Cookies maintain your active session and prevent you from being logged out unexpectedly.

Note: Disabling these cookies will prevent you from logging in or using the core features of EasyInvoice Hub.

3.2 Functionality Cookies

These cookies enable us to remember your preferences and settings to provide a more personalized experience.

Purpose:

  • User Preferences: Remembering your theme preference (light/dark mode), language settings, and UI preferences
  • Organization Context: Remembering which organization or business workspace you were last viewing
  • Form Data: Temporarily storing form data to prevent loss if you navigate away and return
  • Sidebar State: Remembering whether the sidebar is expanded or collapsed

These cookies enhance your user experience but are not strictly necessary for the Service to function.

3.3 Performance and Analytics Cookies

We may use cookies to understand how users interact with our service, which helps us improve performance and user experience.

Purpose:

  • Tracking page views and user navigation patterns
  • Identifying performance issues and optimizing page load times
  • Understanding which features are most used
  • Measuring the effectiveness of our service improvements

Important: We do not use these cookies to track your activity across other websites. All analytics are limited to EasyInvoice Hub usage only.

3.4 Third-Party Cookies

Some cookies are set by third-party services that we use to provide certain features:

  • Stripe: When you make a payment or manage your subscription, Stripe may set cookies to process payments securely and prevent fraud. These cookies are essential for payment processing and are subject to Stripe's privacy policy.
  • Supabase: Our authentication and database provider may set cookies for security and session management. These are essential for the Service to function.

These third-party cookies are governed by the respective third-party privacy policies. We do not control these cookies, but we ensure that our third-party providers comply with applicable privacy laws.

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you are actively using the Service.

4.2 Persistent Cookies

These cookies remain on your device for a set period (ranging from days to years) or until you delete them. They are used to remember your preferences and login status across browser sessions.

Authentication cookies typically expire after 30 days of inactivity, but you can adjust this in your account settings.

5. Managing Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling Essential Cookies (like authentication tokens) will prevent you from logging in or using the core features of EasyInvoice Hub.

5.1 Browser Settings

You can manage cookies through your browser settings. Here are links to instructions for popular browsers:

5.2 Opt-Out Tools

You can also use browser extensions or privacy tools to manage cookies. However, be aware that blocking all cookies may significantly impact your ability to use EasyInvoice Hub.

5.3 Local Storage and Session Storage

You can clear local storage and session storage through your browser's developer tools or privacy settings. This will remove stored preferences and may require you to reconfigure your settings.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. EasyInvoice Hub does not currently respond to DNT signals, but we do not track your activity across other websites regardless of your DNT setting.

7. Cookies We Use

Cookie NamePurposeTypeDuration
sb-*-auth-tokenAuthentication and session management (Supabase)Essential30 days
sb-*-refresh-tokenToken refresh for authentication (Supabase)Essential30 days
organization-contextRemember selected organizationFunctionality1 year
theme-preferenceRemember theme (light/dark mode)Functionality1 year

Note: Cookie names may vary and are subject to change as we update our services. Third-party cookies (Stripe, Supabase) are managed by their respective providers.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any changes.

We will notify you of any material changes by:

  • Posting the new Cookie Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: